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Welcome to the new AquaZone

The young swimmers’ favourite Aqua Zone is moving online and becoming AquaZone. To learn more play the video above, check out the FAQs below, or send us a question if you want more details.

Whenever something changes we all have questions. To help answer some of your questions about the new AquaZone we have constructed this page.

To view the FAQs click on the question below. We will be adding to list, so if there is an answer you think should be here let us know using the form below.

Alternatively, if you have a general question about AquaZone, use the form below to let us know and we'll get back to you a soon as we can.

  • What is AquaZone?

It’s an interactive online magazine and community for 9-15 year old Category 2 swimmers at English clubs. Packed with news, interviews, features, reader letters and competitions, it has evolved from the paper-based Aqua Zone that used to be posted out every three months to members. Play the video above to have a look.

It will be released in two phases. The online magazine part will go live on 29 July, offering a great feed of news, interviews, competitions, and more.

Then later in 2014 we'll launch the social community bit. This will bring timelines, a club hub, community chats, achievements and other great social stuff to help club swimmers support each other, whereever they swim.

  • Why has the print version finished?

We asked Aqua Zone readers how they would like to receive the magazine and 90% said they wanted it online. So, we listened and acted. Knowing that kids use a range of different devices, from mobiles and tablets to desktops, we have made the new AquaZone available on all so as many young swimmers can access it as possible.

  • Who is it for?

Only category 2 ASA members aged 9-15 will be able access AquaZone. If you are eight you will have to wait until your ninth birthday to get access, and you will lose access on your sixteenth birthday.

  • How do kids access the site?

They will need to go to website www.swimming.org/aquazone after 29 July and register (not currently live). Once registered, they will use a username and password for subsequent visits.

During registration children will be asked to enter a parental email address. Parents will need to click the link in the email they receive to verify the child can access the site.

  • What’s in it for kids?

Daily swimming stories, monthly competitions, letters published on site, ability to comment on and rate stories, interviews with their favourite athletes. Ability to: join their own club hub and shout about PBs and medals, unlock and earn achievement badges for their profile, post status updates for friends, follow friends, get friends’ recommendations in a timeline, and leave messages of support for their swimming stars.

  • Is it safe?

We take security seriously. Access is linked to our membership database. Parents also need to click on a verification link before kids can join.

AquaZone has a full time moderator continually monitoring the site, as well as a report button accessible from all areas of the site.

The moderator will also be spot testing accounts at random to ensure the community is safe. We are working with the Child Protection in Sport Unit (CPSU) and our child safeguarding experts to ensure we have the right safeguards in place.

  • Will there be an Acceptable Use Policy

Yes, AquaZone will have an Acceptable Use Policy (known as our 'Pool Rules'). It will also have further guidance on what will happen should those rules be broken.

In cases where the ASA Child Safeguarding team are concerned that unacceptable behaviour within AquaZone could be taking place within the club environment, they will contact the club to discuss this further and advise as appropriate.

Send us your questions below



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