Workforce Support’s Frequently Asked Questions (FAQs)

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We get a lot of frequently asked questions (FAQs) here at Workforce Support. Here are a sample to help you with any queries you may have.

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Workforce Support FAQs

Do I need an educator licence?

If you want to deliver ASA Awarding Body qualifications you will require an ASA Educator Licence obtainable through Workforce Support Services. Click here to visit the Educator Licensing pages for more detail.

What is a DBS?

The Disclosure and Barring Service (DBS) helps organisations and employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).DBS is an executive non-departmental public body of the Home Office.
The DBS was established under the Protection of Freedoms Act 2012 and started operating on 1 December 2012. It carries out the functions previously undertaken by the Criminal Records Bureau (CRB) for England and Wales and the Independent Safeguarding Authority (ISA) for England, Wales and Northern Ireland.

Who needs a DBS?

Any individuals wishing to work with children or adults at risk are required to undertake a Barred List check and/or Enhanced DBS Disclosure. A Barred List check is a legal requirement for all individuals applying to work in Regulated Activity. This check will show whether an individual is barred from working with children or adults at risk. The Protection of Freedoms Act has amended the definition of Regulated Activity with the intention of fewer individuals being classified as in Regulated Activity and therefore fewer people legally required to be checked. The new definition of Regulated Activity is outlined below:

  • Unsupervised activities teach, train, instruct, care for or supervise children, or provide advice/guidance on well-being, or drive a vehicle only for children.
  • Work for a limited range of establishments (‘specified places’), with opportunity for contact for example, schools, children’s homes, childcare premises, not work by supervised volunteers.

Is a DBS check compulsory?

DBS do not make their checks compulsory. However, it is a condition of affiliation to the ASA to accept our procedures. All Tutors, assessors and trainee tutor assessors working closely with children or vulnerable adults could find themselves in a one-one situation and will need to complete the necessary checks.
A DBS is only required if an individual wants to take up a role which requires a DBS check. If an individual is unwilling to do so, this will affect their entitlement to deliver or assess for ASA and will delay the processing of their ASA Educator licence.

How long does my DBS last for?

DBS checks have no period of validity as the information on the Disclosure is a snap shot in time at the date that the checks were completed and must be seen as just one part of a safe recruitment process. However, the ASA recommends that Educators endeavour to get their DBS re-checked every three years. It is advised to renew in the third year, rather than let it run out.

What is an Enhanced Disclosure?

This is the highest level of check available to anyone involved in regularly caring for, training, supervising or being in sole charge of children or vulnerable adults. Enhanced Disclosures contain the same information as the Standard Disclosure but with the addition of any relevant and proportionate information held by the local police forces. An Enhanced DBS disclosure is a record of all warnings, reprimands, cautions and convictions from local and national police records. Information may also be disclosed at the discretion of the Chief Police Officer if that information is deemed relevant to the role the individual is applying for.

How much does a DBS cost?

If an individual wishes to be checked through the ASA, then there is a charge of £58.00 to cover the cost of the disclosure and administration fees.

What is the DBS update service?

One of the government’s priorities is to overhaul the criminal records regime to give individuals greater control of their own information, allow DBS Certificates to be reused when applying for similar jobs within the same workforce, child workforce, adult workforce or child and adult workforce and reduce the burden of red tape on employers. This new subscription service lets individuals keep their DBS Certificates up-to-date so they can take it with them when they move jobs or roles. For a small annual subscription of just £13 – free for volunteers – applicants can have their DBS Certificate kept up-to-date and take it with them from role to role, within the same workforce, where the same type and level of check is required. By subscribing to the new service they could save themselves a lot of time and money depending upon how many DBS checks they have needed in the past.

I have a DBS check with another organisation?

With the introduction by the DBS of the Update Service any applications receiving their Disclosure Certificates after the 17 June 2013 can now register with the Update Service. This will allow DBS Certificates to be reused when applying for similar jobs within the same workforce, child workforce, adult workforce or child and adult workforce and reduce the burden of red tape on employers. Please note that you can join the update service with your e-reference whilst your check is being processed or with your DBS certificate number within 19 calendar days from the date the certificate was issued. This new subscription service lets individuals keep their DBS Certificates up-to-date so they can take it with them when they move jobs or roles. Those applicants that are not registered with the Update Service or their application isn’t of the required level or workforce will be required to complete a new DBS application.

How do applicants access the Update Service?

From 17 June 2013 applicants will be able to join the Update Service online at
Benefits to applicants

  • Saves applicants time and money.
  • One DBS Certificate is all applicants may ever need.
  • Take their DBS Certificate from role to role within the same workforce.
  • Applicants are in control of their DBS Certificate.
  • Get ahead of the rest and apply for jobs DBS pre-checked.

Further information on this service including Applicants Guidance can be found at

Who should check my documents of identification?

If you are completing a DBS through the ASA your original documents will need to be sent in by recorded delivery to the ASA DBS officer. The ASA will send these back recorded delivery.

What Child Protection workshops do I need?

How can I pay for renewal of my educator licence?

You can pay online using the PayPal option or by cheque within the Renew Your Licence page here. You can also pay by card over the phone by calling 01509 640462.

How do I become a tutor?

Please visit the Educator Training pages here. You will find information about the tutor training programme.

What training opportunities are available for educators?

For ASA licensed educators there is a calendar of training opportunities planned annually within what’s known as the Menu of Training Opportunities. A variety of opportunities are available in different locations, some face to face, some via WebEx. Please visit the Menu of Training Opportunities page  here for more information.

I’m not an ASA licensed educator. Can I attend your training?

Unfortunately not. Training opportunities offered by Workforce Support Services are for ASA licenced educators only.

How do I get work as a tutor?

Tutors can find work through training providers who deliver ASA Awarding Body qualifications.Click here to go to the relevant page of the ASA Awarding Body website where all approved centres are listed with contact details.


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