Aquatics Coordinator - ASA Level 2 qualified

Organisation:
University of Leeds
Job Type:
Permanent
Working Hours:
Full time
Location:
Leeds
Salary:
Grade 3 (£16,654 - £18,263 p.a.) - Hours of swimming teaching delivery are subject to market rate adjustment to £15.50 per hour
Closing Date:
23rd November 2017
Job Reference
FDCCS1133
University of Leeds

The University of Leeds is seeking seeking an aquatics coordinator to provide administrative support for the management of our growing swimming scheme at The Edge and to be responsible for promoting the programme and other sports and physical activity (SPA) facilities. You will be a key point of contact for our customers, in particular during busy enrolment periods. You will also play an active role in the delivery of our swimming programme, delivering swimming teaching as required to cover absence and to meet customer demand. As an aquatics coordinator, your main duties will include:

  • Providing a main point of contact and excellent service to customers, including providing assistance and advice when required and ensuring complaints are dealt with in a timely manner, referring to the swimming development officer as required

  • Assisting the swimming development officer in the day-to-day running of the swimming lessons, including coordination of the swimming teachers rota, ensuring cover is provided for sickness and annual leave, and communication with front of house teams* Delivering swimming teaching as required to meet customer demand and to provide teaching cover in the event of absence

  • Providing advice and information to customers or prospective customers to promote and market the Swim England Learn to Swim programme, as well as promoting other facilities to drive sales

  • Supporting the swimming development officer to develop and deliver an annual crash course swimming lesson programme, including booking administration, internal and external communications and teacher coordination

  • Administering all swimming lesson waiting lists, inclusive of 1:1 lessons and groups

  • Supporting the management of the bookings system to ensure the delivery of a sustainable continuous assessment model of delivery and administration

  • Supporting the swimming development officer to retain and expand participation in the Learn to Swim programme in line with Commercial Services’ objectives

  • Attending training, meetings and forums as required to contribute to the development of the service

*Working within and ensuring adherence to the University and Sport and Physical Activity’s Health and Safety and Equality and Diversity policies.

For more information please contact Natalie McGuire via the email address below.

How to apply

Please complete our online application form: click here to be redirected to the University's website.

Contact email
n.mcguire@leeds.ac.uk