Full contact details for the IoS

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Trying to find a particular person at the IoS? Then read below to track them down.

The Institute of Swimming (IoS) covers everything from helping teachers and coaches to book onto courses through to suppling tutors for training. The explanations below will help you decide who you need to contact and their details.

IoS Education and Training

For all generic enquiries related to booking onto courses and seminars contact:

Workforce Development
3 Oakwood Drive
Leicestershire LE11 3QF
Tel: 01509 640 640

IoS general course/seminar enquiries: iosadmin@swimming.org
Aquatic Fitness enquiries: aquaticfitness@swimming.org

IoS Membership  

For any query regarding membership (Insurance as a Teacher or Coach) of the Institute of Swimming please contact the below:

IoS Membership SportPark
3 Oakwood Drive
Leicestershire LE11 3QF
Email: iosmembership@swimming.org
Tel:01509 640746

The IoS Online

For technical advice including trouble shooting with theiosonline.com website please email iosadmin@swimming.org


Role Name & Email Phone
Head of IoS Rebecca Cox 01509 640488
Operations Manager Jenny Norvill 07917 726 403
Quality Manager Janet Slack  

IoS Training & Development Customer Services

Role Name & Email Phone Region / Apprenticeship
Customer Service and Administration Officer Katrina Dent 01509 640 245 National
CPD Customer Service Advisor Lorraine Dean 01509 640 450 National
Customer Service Advisor Cathy Innes 01509 640 454 National
Customer Service Advisor Vikki Hubbard 01509 640 469 North East / North West / East
Customer Service Advisor Katie Fensome 01509 640 463 East Midlands / West Midlands / London
Customer Service Advisor Helen Sansom 01509 640 461 South East / South West / Wales

Commercial Courses and CPD's

Role Name & Email Phone Region / Apprenticeships
Programme Leader / Line Manager Marie Hemsworth 01509 640 233 National
Short Course Coordinator James Parramore 01509 640 744 South East / South West
Short Course Coordinator Tabitha Nutting 01509 640 441 East / North East / North West
Short Course Coordinator Rachel Hincks 07717 130 385 East Midlands / West Midlands / London
Short Course Coodinator - Pool Plant Neil Hewis 01509 640 278 National

Quality Team

Role Name & Emai Phone
Quality Officer Sam Greasly 01509 640 468
Quality Officer  Adam Freundlich 01509 640 465

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