Multi-skilling and apprenticeships counter staff ‘churn’
With staff turnover in the leisure industry running at over 80% over four years, leisure operators are facing a huge challenge to address these high levels of staff turnover. However the reasons behind it are often more values-based than many employers might think, as opposed to purely monetary with employees seeking higher paid roles.
Colin Huffen of the Institute of Swimming discusses the case for apprenticeships and multi-skilling of staff as an effective method to counter staff 'churn' in a recently published article in The Leisure Review.
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You may also be interested to read previous articles published in The Leisure Review:
- David Sparkes, the chief executive of British Swimming and the ASA, the national governing body for aquatic sports, talks to The Leisure Review about the past, the future and life in the water.
- Spencer Moore of the ASA offers an insight into swimming from the perspective of the sport’s governing body and considers the potential impact of a co-ordinated management approach for pool providers.