Volunteer Training And Development

Volunteer training and development. How to improve your volunteering skills and experience.

There are a number of volunteer training opportunities available to help make sure you have the right skills to fulfil your role within the club environment.

Talk to your club and see what they can offer. Your club’s Workforce Coordinator will be able to offer advice on the any necessary and relevant volunteer training for the role you are in, or for a role you are considering undertaking.

Why not take a look at the following volunteer training courses in England offered through the ASA:

Volunteer Training Courses

ASA/NSPCC Time to Listen

The ASA has linked up with the NSPCC and is accredited to deliver the ‘Time to Listen’ module, which is aimed at Club Welfare Officers.

The Time to Listen programme provides the opportunity to acquire key knowledge necessary for the role and responsibilities of a CWO, to adopt a child-focused approach to safeguarding and to learn about the action/s which should be taken should any incident occur.

  1. Click here for further information on the Time to Listen course, including how to find a course.
  2. Click here for information on how to register a planned Time to Listen course.
  3. Click here for information on how to become a presenter of Time to Listen training.
  4. Click here to complete a presenter specification form for Time to Listen.

Team Manager Training

Team Manager training is designed to ensure that anyone taking groups of athletes to competition or camps, locally or abroad, is fully equipped to fulfil their role.

The training is ideal for those individuals who are already doing the role of a Team Manager, or those who are due to take on the role.

Team Manager training is delivered in two parts – Module 1 Local Competitions and Module 2 Overnight Stays and Travel Abroad.

  1. Click here to download Team Manager Module 1 Course Information (.pdf)
  2. Click here to download Team Manager Module 2 Course Information (.pdf)
  3. Click here to download Organising your own Team Manager Course (.docx)
  4. Click here to download Becoming a Team Manager Course Presenter (.pdf)
  5. Click here to download a Presenter Specification form for Module 1 (.doc)
  6. Click here to download a Presenter Specification form for Module 2 (.docx)

Young Aquatic Helper Workshop

This workshop has been designed for young people between 13 and 16 years of age, who wish to actively assist on poolside in any aquatic environment, e.g. clubs or learn to swim schemes.

The workshop consists of three hours of theory and three hours of practical work.

  1. Click here to download How to register for or organise a workshop (.pdf)
  2. Click here to download a Registration Form for an Aquatic Helper Workshop (.docx)

Young Aquatic Leader Certificate

The Young Aquatic Leader Certificate (YALC) aims to develop young aquatic leaders and provide them with the knowledge to volunteer actively in an aquatic environment.

The volunteer training is aimed at 14-19 year olds and will support the development of the young leader’s knowledge across the aquatic disciplines.

The YALC is even suitable for young leaders with no prior knowledge of aquatics and will challenge them to work within a team, step outside of their boundaries and will develop communication, organisation, leadership and planning skills.

The YALC consists of a six-hour interactive theory session followed by a two-hour practical.

  1. Click here to download the Young Aquatic Leader Course Organiser Information (.pdf)
  2. Click here to download the Young Aquatic Leader Course Registration Form (.doc)

Positive Behaviour Workshop

The ASA’s 90 minute Positive Behaviour Workshop is available to spectators, parents, coaches, officials, volunteers and club members with the overall aim of helping aquatics clubs to improve the experience for their young members.

The workshop aims to help identify positive and negative poolside behaviours, identify the nature and extent of negative behaviour especially in reference to young people, and to consider how incidents of negative behaviour can be avoided, reduced of managed.

  1. Click here to download information on the Positive Behaviour Workshop

ASA Club Captain Training

The ASA Club Captain is a 90 minute interactive resource which aims to equip you with necessary support and guidance to become successful within your volunteering role, and to make your time in posts as rewarding as possible for both you and your club.

The online learning resource has been developed for recently appointed Club Captains or young people who wish to take on this responsibility in the near future and want to know more about what the role entails.

The Club Captain is also ideal for young volunteers who would like to develop their leadership skills – you do not have to be a Club Captain in order to use this resource.

  1. Click here to view the free Online Volunteer Training Guide for Club Captains

ASA Workforce Coordinator

If you have recently been appointed as a Club Workforce or Volunteer Coordinator, or if you would like to take on this role within the near future, the ASA’s Workforce Coordinator guide aims to provide you with support, advice, guidance and templates to assist you within your role.

The free online guide will take approximately 45 minutes to complete, with additional time required to develop your own Workforce Development Plan.

  1. Click here to view the free online volunteer training guide for Workforce Coordinators.

As a volunteer, clubs should offer you the opportunity of training. No matter what your age or level of experience, there is usually something on offer.


Have you thought about officiating within aquatics? There is training available for the various officials roles within all of the aquatic disciplines.

  • Click here to go to the British Swimming website for information on swimming officials training.
  • Click here for information on water polo officials on the ASA Water Polo Hub.
  • Click here for information on synchro officials training on the ASA Synchro Hub.

There is also a range of seminars available through Sport England Club Matters, including online support, workshops, resources and mentoring aimed at improving and developing your club.


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