Oh no - something has gone wrong
Unfortunately Tilly the turtle and Harry the hermit crab have been playing with the wires again and there’s been an issue with your account activation.
Please email firstname.lastname@example.org with your name and email address so we can investigate what went wrong and get you taking selfies with Tilly and Harry on the My Learn to Swim app as soon as possible.
Awesome! Your account is completed and you’re ready to dive into the My Learn to Swim app and get playing with Sophia the seahorse, Maisie the marlin fish and everyone else!
Now open the app and login from your home screen to create your child’s profile.
Ensure that all passwords:
- Are a minimum of ten characters in length.
- Contain a mixture of upper and lower case alphabetic characters.
- Contain at least 1 numeric character.
- Contain at least 1 special character such as punctuation mark.
Password must be a minimum of 10 characters; must contain at least one lowercase letter, one uppercase letter, one numeric digit, and one special character, but cannot contain whitespace.
Password don't match.
Oh no - something has gone wrong resetting your password.
Password changed - please login to the app with your new password.