Senior Club Coordinator

The City of Manchester Aquatics Swim Team based in Manchester is looking for a Senior Club Coordinator.

Purpose of the Role

The Senior Club Coordinator provides operational leadership across all club activity, ensuring smooth day-to-day running, a consistent experience for members and parents, and reliable delivery of priorities agreed by the Committee and coaching leadership.

The role brings together the club’s administrative functions and acts as the central point of accountability for operations and execution.

Reporting and Working Relationships

Reports to: Committee Chair

Works closely with: Coaching team, Trustees, Committee, Volunteers. Swimmers and Parents.

Key Responsibilities

Administration and Member Services:

• Oversee membership administration, onboarding, and record keeping
• Respond to member and non-member queries professionally and in a timely manner
• Manage day-to-day financial administration, including invoicing, expenses, and payroll coordination
• Monitor and track member and performance data, and provide actionable insights to support operations.
• Produce periodic reporting for club performance, tracking KPIs and providing analysis as required
• Maintain accurate records and support coaches with attendance and administrative needs
• Support delivery of the club’s communication approach, including email, website, and social channels
• Maintain compliance with club policies and administrative requirements

Collaboration with Coaching Team:

• Work alongside coaching leads to support all operational club activity
• Support coaches with scheduling, planning, reporting and tracking
• Respect coaching accountability, with no involvement in squad or selection decisions

Operations and Delivery:

• Translate Committee and coaching priorities into clear actions and ensure delivery
• Attend monthly Committee meetings and regular coach meetings
• Provide administrative support across all club sites and squads
• Provide admin support to coaches when coordinating lane allocation, coach cover, and session logistics
• Coordinate volunteers across the season, ensuring roles are filled and communication is clear
• Support the delivery of home meets and competitions, including planning and volunteer coordination
• Ensure timely and clear communication with members, families, and partners
• Make day-to-day operational decisions within agreed policies and escalate where appropriate

Governance and Safeguarding:

• Provide regular updates and reporting to the Committee
• Support the implementation of club policies and governance decisions
• Escalate safeguarding concerns and serious issues appropriately
• Work closely with the Welfare Officer on any incidents or concerns
• Monitor employee, swimmer and volunteer safeguarding and compliance training

Key Skills and Competencies

Behavioural:

• Communicates clearly and consistently with a wide range of stakeholders
• Builds positive relationships with volunteers, parents, coaches, and partners
• Takes ownership and follows through on tasks without close supervision
• Organises work effectively with strong attention to detail
• Remains calm and makes sound decisions under pressure
• Focuses on delivering a positive experience for members and families

Technical:

• Experience in administrative or operational roles
• Confident using digital tools such as Office 365, membership systems, and scheduling tools
• Capable of gathering, analysing and presenting data across multiple sources
• Comfortable managing basic financial processes and records
• Understanding of safeguarding in a youth or sports setting
• Experience working across multiple sites is desirable
• Experience supporting sports, education, or community programmes is an advantage

Success in Role:

In the first 6 to 12 months, success will include:

• Consistent and reliable delivery of all club sessions across sites
• Positive and responsive communication with members and parents
• Volunteer roles effectively filled for meets and club activities
• Accurate and up-to-date membership and financial administration
• Strong working relationships with coaches and the Committee
• Smooth organisation and delivery of competitions and events

Location and Hours:

• Hybrid working across club sites with some remote working
• Flexible between 25 - 30 hours per week for the right candidate. 4/5 days structured to provide coverage during key club activity times
• The role will commence as a 12-month fixed-term contract, as this is a new role for the club.
• Attendance required at monthly Committee meetings and key events
• Flexibility required during competition periods, including occasional evenings and weekends

Listing updated 6 May 2026

How to apply

Please apply via the apply button with a short cover letter and your CV, for the attention of Claire.

For more information about the role, please contact the Club Chair, Ruth, via the same apply button.