How to buy Swim England Awards

There are three ways you can buy Swim England Awards. Please note, only swimming lesson providers can buy awards.

  1. Our Online Shop
  2. Call our Customer Services team on 0800 220 292
  3. Email our Customer Services team

The Swim England Online Shop

The easiest way for you to order Swim England Awards is through our online shop, open 24 hours a day, 365 days a year.

You will need to create a business account to access most of the key features, but once set up it is easy to do.

The key features are:

  • View past orders
    You can view all past Swim England Awards orders in your ‘My Account’ section, even if your order was placed over the phone or via email.
  • Quick repeat ordering
    Quickly repeat a previous order by adding directly to your basket to save time. Within the basket you can edit how many of each Award you want, remove items or go back to the search function to add extras in.
  • Reliable discounts
    If you have a discount on your Swim England Awards (see below for more information), you can be confident you are getting the correct price through the online shop as it shows your saving in the basket. Once logged in, the price shown on all products will be your personal price.
  • Pay how you want to
    You can pay by Credit or Debit Card or, if you are setup on credit account already, you can pay by Purchase Order. We don’t store any card or account details on the Online Shop.

All of our current Learn to Swim Awards are available through the online shop, as well as any additional resources which you may be interested in for your parents or to support you in delivering your lessons.

FAQs

Have a question about how to order, setting up an online account or our delivery protocols?

Have a read of our Frequently Asked Questions. If we still haven’t answered your question, get in touch with our team on the details below.

Call or email our Customer Services team

You can get in touch with the Swim England Customer Services team using the following contact details

The Customer Services team are here to assist you in finding a solution to your question. They can also process your order over the phone, but be mindful that at busy periods of the year you may be waiting for some time.

You can either choose to wait in the queue or request a call back. Alternatively, order online at your convenience.

Customer Discounts

We offer a discount for customers who purchase a large volume of Swim England Awards from us over the course of 12 months.

We reward our long-standing customers as well with our policy based on awards purchased during the previous calendar year. Click here to view the policy.

If you are new to Swim England Awards, the only discount that we offer is for our member Swim Schools. These will receive a 5 per cent discount on all awards bought, automatically applied when purchasing.

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