Report a concern7 August 2019
Find out more about how to raise a concern or complaint about safeguarding at your child’s swimming club or swimming lessons.
Anyone who has a concern about the welfare of a child or the behaviour of an adult towards a child or young person under 18 years of age within Swim England, is required to refer it to our safeguarding team.
The team is staffed by individuals who are experienced in dealing with these concerns and have undergone specific training for those who have a designated role in child protection within sports.
Referring a concern can be done via your Club, County or Regional Welfare Officer. Swim England has a Coach Referral Protocol where concerns regarding coaching techniques can be raised.
If you have any concerns please fill out the online referral form below.
If you prefer, our Safeguarding team can be contacted on 01509 640700 (Option 1 for Swim England and then Option 5 for Safeguarding). Please leave it a message if the team is unavailable and we will get back to you as soon as possible.
The team will assess the information provided and take appropriate action.
If the matter is urgent and you cannot contact your Club Welfare Officer or the Swim England safeguarding team, you can call the NSPCC 24-hour helpline on 0808 800 5000.
If it is an emergency because a child or children are at immediate risk, then call the police or children’s social care in your area.